Job Description

We're Seeking a Passionate Hospice Family Services Manager to Lead with Heart

Imagine a career where you can:

• Make a profound difference in the lives of hospice patients and their families.
• Lead and mentor a team of dedicated professionals in social work, spiritual care, volunteer coordination, and bereavement.
• Cultivate a supportive and compassionate environment where every individual patient's unique needs are honored.
• Collaborate with a interdisciplinary team of experts to ensure the highest quality of care.
• Champion innovative approaches to address the social, emotional, and spiritual challenges of end-of-life care.

About the Role:

The Family Services Manager plays a vital role in ensuring compassionate and high-quality care for hospice clients and their families. You'll lead a team of dedicated professionals in Social Work, Spiritual Care, Volunteer Coordination, and Bereavement Support Services, guiding their work and ensuring seamless collaboration within the Hospice Interdisciplinary Team.

Key Responsibilities:

• Team Leadership: Supervise, mentor, and develop team leaders, fostering a supportive and high-performing environment.
• Clinical Excellence: Oversee the leaders responsible for the delivery of high-quality care, ensuring compliance with all relevant regulations and best practices.
• Program Development: Contribute to the ongoing development and improvement of hospice services, including identifying and implementing quality improvement initiatives.
• Collaboration: Partner with clinical, administrative, and medical staff to ensure coordinated and holistic care for clients. Acts as liaison between senior leadership.
• Community Engagement: Represent the hospice program in the community, participating in educational events and building strong relationships with other healthcare providers.
• Administrative Duties: Manage team schedules, budgets, and resources effectively.

Qualifications:

• Master's Degree in Social Work (MSW) and Vermont Licensed Clinical Social Worker (LICSW) are required.
• Minimum of five years of relevant hospice experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
• At least two years of supervisory experience.
• Certification in Hospice & Palliative Care or other related specialty preferred.
• Strong understanding of hospice care, including social, spiritual, and bereavement needs of clients and families. Familiarity with the business of hospice.
• Excellent communication, interpersonal, and organizational skills. Strong leadership, mentorship, and problem-solving abilities. Demonstrated ability to work collaboratively within an interdisciplinary team.

Benefits:

• Join a respected and compassionate healthcare organization.
• Opportunity to make a significant impact on the lives of others.
• Competitive salary and benefits package.

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