We are seeking a skilled Help Desk Technician for a short-term, 1-month contract to assist with IT support, office set up, and device deployment. The ideal candidate will have hands-on experience with Entra ID (Azure AD), Active Directory, device imaging, and Microsoft 365 administration . Experience with Microsoft Autopilot and deployment projects is a plus. Responsibilities: Provide first-level technical support to end users for hardware, software, and network issues. Manage user accounts and permissions in Entra ID (Azure AD) and Active Directory . Perform device imaging and deployment for new and existing employees. Assist with Microsoft 365 set up , including email, Teams, and OneDrive support. Support deployment processes, ensuring smooth onboarding of new devices. Troubleshoot and resolve technical issues related to Windows, Office applications, and network access. Document support requests and resolutions in the ticketing system. Required Skills & Qualifications: Experience with Entra ID (Azure AD) and Active Directory . Hands-on experience with device imaging and deployment. Proficiency in Microsoft 365 Suite (O365). Strong troubleshooting skills for hardware and software issues. Excellent communication and customer service skills. Ability to work independently and manage tasks efficiently. Preferred Qualifications: Experience with Microsoft Autopilot for device provisioning. Previous involvement in IT deployment projects. If you have the required skills and are available for a 1-month contract , we encourage you to apply! Virtual
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