The Tools - Systems Engineer shall have the following responsibilities:
• Must possess a solid understanding of event management, system/ application health server operating system, agent and agentless monitoring, network, application and end-point performance, tuning and measurements. The candidate will ensure the COTS products function properly in a secure environment with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications.
• Assist with testing and deploying hotfixes/patches/new releases of the tools suite.
• Assist with development of knowledge articles, documentation, and work instructions used by the Tools Team and tools users.
Requirements:
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