Job Title: Customer Support Representative
Location: South Jordan UT
Pay Rate: $21/hour (W2)
Work Schedule Overview:
Remote Start: Begin your journey with remote training and onboarding for the first 4–5 weeks.
In-Office Transition: After training, this role will require working onsite 5 days per week to build team synergy and provide hands-on support.
Hybrid Option: Enjoy a flexible hybrid schedule (3 days in-office, 2 days remote) after 6 months of successful service.
Job Summary:
We are seeking highly motivated and service-driven Client Support Service Professionals to join our client. As a Customer Support Representative, you will be the first point of contact for clients, delivering accurate information and high-quality support related to financial services and account management.
Key Responsibilities:
Handle incoming phone calls and provide support for a range of client service inquiries.
Assist clients with Cash Management products, online and mobile account access, and general financial inquiries.
Deliver world-class service in a high-volume, fast-paced, and team-oriented environment.
Meet or exceed key performance metrics such as customer satisfaction, accuracy, and call resolution.
Adapt quickly to new procedures, tools, and workflows.
Collaborate closely with teammates and management to ensure client satisfaction.
Preferred Qualifications:
Previous customer service or call center experience, ideally in financial services.
Strong communication and problem-solving skills.
Comfortable navigating multiple systems and digital tools.
Proven ability to thrive in a team environment and handle a fast-paced workload.
Commitment to delivering an exceptional client experience.
Benefits Info
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Join to apply for the Nuclear Surety Project Engineer role at BAE Systems, Inc.6 days ago Be among the first 25 applicantsJoin to apply for the Nuclear Surety Project Engineer role at BAE Systems, Inc.Get AI-powered advice on this job and more exclusive features.Job...
Job Summary:The Center Manager / Notary Public at The UPS Store #1603 in Riverside, California is a full-time, hourly customer service position. This individual will serve as the primary point of contact for all customers at the store and will also be responsible for providing...
Job Role: Style Advisor Reporting to: Store Manager Location: ME+EM Greenwich, Connecticut Contract type: Full Time About the Company: ME+EM London is one of the UKs fastest-growing modern luxury fashion labels. As well as a successful global digital...
...Director, Design & Process Engineering Location: San Diego, California - On site Department: Technical Operations Reports To: VP, Technical Operations JOB DESCRIPTION Our medical device client is seeking a Director of Design and Process Engineering to lead...
...Hasbro. We are looking for a highly technical and creative Sound Design Lead to join our team at Atomic Arcade. As Sound Design... ...software tools or industry-standard platforms such as Unreal Engine, Wwise, FMOD, and others. Nice to Have: Understanding...